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Frequently asked questions

Here are some common questions about our company.

Welcome to Unigram β€” where style meets comfort in every corner of your home.

At Unigram, we believe that your home should tell your story. That’s why we bring you a thoughtfully curated collection of unique, modern, and affordable home decor β€” from elegant lamps and wall art to statues, vases, and other stylish accents.

✨ Our Mission:

To help you create inspiring, personalized spaces through beautiful decor that blends function and style.

πŸ› Why shop with us?

  • Handpicked designs to suit every taste β€” from minimal to bold
  • Quality craftsmanship at accessible prices
  • Easy online shopping with fast, reliable delivery
  • Friendly customer service ready to assist you

Whether you’re decorating a new home, refreshing a room, or searching for the perfect gift, Unigram is your destination for decor that makes a difference.

Transform your space. Express yourself. Shop Unigram.

When you use our Website or place an order, we may collect:

  • Personal Information: Name, email address, phone number, shipping and billing address.
  • Payment Information: We process payments through secure third-party providers. We do not store card or banking details.
  • Device Information: IP address, browser type, device type, pages visited (via cookies and analytics tools).

πŸ› Return Eligibility

βœ… You can request a return or replacement if:

  • The item is defective, damaged, or different from what you ordered.
  • The item is unused, in original packaging, with all tags intact.

❌ We do not accept returns for:

  • Products damaged due to misuse or mishandling.
  • Items without original packaging.
  • Customized or made-to-order items (unless damaged/defective).

⏳ Return / Replacement Window

  • You must raise a return or replacement request within 7 days of delivery.
  • Requests made after 7 days may not be accepted.